Guest Data Protection at ZUMMA Hotel Almaty

This policy describes how ZUMMA Hotel Almaty may process user data when using the website, contacting the hotel or submitting a booking request.

We may receive the name, phone number, e-mail, request details, stay dates, room preferences and other information that the user provides voluntarily.

The data is used to process requests, book rooms, provide feedback, improve service quality and comply with the requirements of the legislation of the Republic of Kazakhstan.

Users may contact us about data processing at info@zumma.kz or by phone at +7 700 460 50 50.